Mesa Mou Sagl, headquartered at Piazza Borromini 15, 6816 Bissone, Switzerland (CHE-357.048.603), operator of the Titok.com website, guarantees the greatest commitment to the protection of users' personal data in accordance with Swiss data protection regulations.

 

Data Controller

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The data controller is Mesa Mou Sagl, headquartered at Piazza Borromini 15, 6816 Bissone, Switzerland. For any queries related to data protection, you can contact us at the e-mail address: privacy@titok.com.

 

Data Collected and Purposes of Processing

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1. Browsing Data.
   While browsing our site, we automatically collect certain technical information (IP addresses, browser data, access times, pages visited). This data is used only for anonymous statistical analysis and to ensure the proper functioning of the site.
    

2. Data provided voluntarily by the user.
   When the user fills out a contact form, registers, or makes a purchase, we collect personal data such as first name, last name, e-mail, shipping address, and other data useful for processing the order or providing requested services.
    

3. Cookies and tracking tools
   We use cookies to improve the user experience. You can configure your browser to refuse cookies or be notified when cookies are used. More information is available in our Cookie Policy.

 
 

 Legal Basis for Processing
 
Mesa Mou Sagl processes personal data in accordance with the Swiss Code of Obligations (CO) and the Federal Data Protection Act (DPA), exclusively to:
 

•  Provide the services requested by the user

 

•  Handle orders and transactions

 

•  Fulfill legal and tax obligations

 

•  Improve the website and personalize the user experience

 
 
 
Methods of Data Processing and Storage
 
Personal data is processed by electronic means and protected by appropriate security measures to prevent unauthorized access, loss or misuse. Data will be kept for the time strictly necessary to achieve the purposes for which it was collected and in compliance with legal obligations.
 
 
Recipients of Data
 
Personal data may be disclosed to:

•  IT service and hosting providers (servers located in Switzerland or in countries with adequate data protection)

 

•  Banks and payment institutions for the handling of payments

 

•  Couriers and logistics companies for the shipment of orders

 

•  Legal, tax and administrative consultants, only if necessary

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We do not sell or give personal data to third parties for marketing purposes.
 

Transfer of Data Abroad
 
Some data may be transferred to service providers located outside Switzerland. In these cases, Mesa Mou Sagl ensures that the data is protected through contractual arrangements that comply with Swiss data protection regulations.
 
 
User Rights.
 
Users have the right to:
✅ Access their personal data.
✅ Request their rectification or updating
✅ Request their deletion, if no longer needed
✅ Object to its processing for legitimate reasons
✅ To request data portability.
 
Requests can be sent to privacy@titok.com.
 
 
Complaints and Contact
 
If you believe that your data has been processed in violation of the law, you may file a complaint with the Federal Data Protection and Information Commissioner (FDPIC) www.edoeb.admin.ch.
For questions or clarifications, you may contact us by e-mail at privacy@titok.com.

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Last updated: 27.03.2025